Frequently Asked Questions

At BVRE Active, every detail is considered. Below you’ll find guidance on orders, shipping, returns, and care.

If you require further assistance, please contact us at info@bvreactive.com.
Kindly allow 24–48 business hours for a response.

Orders

When will my order ship?
Orders are processed within 1–3 business days. During collection launches, processing times may be slightly extended due to volume.

Can I modify or cancel my order?
Once an order is placed, it begins processing immediately. For this reason, modifications or cancellations cannot be guaranteed.

How will I know my order has shipped?
You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping

Do you ship internationally?
Yes. International shipping rates and delivery timelines are calculated at checkout.

How long does delivery take?
Domestic orders typically arrive within 3–7 business days after shipment. International delivery times vary by destination and customs processing.

Who is responsible for customs duties or import fees?
International customers are responsible for any customs duties, taxes, or import fees required by their country.

Returns & Exchanges

What is your return window?
Returns are accepted within 14 days of delivery.

What condition must items be in?
All returned items must be unworn, unwashed, with original tags attached, and free of visible signs of wear.

Are sale items eligible for return?
Items marked Final Sale are not eligible for return or exchange.

How do I begin a return?
Please email info@bvreactive.com with your full name and order number to receive return instructions.

When will I receive my refund?
Refunds are issued to the original payment method within 5–10 business days after inspection and approval.

Sizing & Fit

How do I determine my size?
Please reference our Size Guide for detailed measurements and fit recommendations. If you are between sizes, consider sizing up for comfort or down for a more compressive fit.

Product Care

To preserve the integrity of your garments:

• Machine wash cold
• Wash with like colors
• Lay flat to dry
• Do not bleach
• Do not tumble dry

Proper care ensures longevity and maintains sculpting performance.

The BVRE Standard

Every piece is designed as part of a refined performance uniform — intentional, sculpted, and built to move with you. If your experience does not reflect this standard, we welcome the opportunity to make it right.